Coronavirus COVID-19
Hilltop Packs LLC Operations Updates
We will update this page as needed. If no new updates are listed you may assume the most recent update is still in effect. If you have any questions you may contact us at anytime.
Nov 11th, 2020
New shop is up and running at 100%. Some supply chain issues still exist but getting better every week. Most stock items are starting to ship within 10-15 days. Most new custom printed orders are being shipped within 25-35 days. We will continue to improve these lead times over the course of November. Camera bags are still delayed but those issues should be resolved in the coming weeks.
New shop is up and running at 100%. Some supply chain issues still exist but getting better every week. Most stock items are starting to ship within 10-15 days. Most new custom printed orders are being shipped within 25-35 days. We will continue to improve these lead times over the course of November. Camera bags are still delayed but those issues should be resolved in the coming weeks.
Oct 1st, 2020
With the move into our new shop nearly complete we are ramping up production every day. Our new shop has allowed us to hire more employees under current social distancing rules that were holding us back in our old shop. Some supply chain issues still exist but getting better every week. Most stock items shipping within 20-25 days. Most custom orders are being shipped within 30-40 days. We hope to get back to normal lead times by the end of October.
With the move into our new shop nearly complete we are ramping up production every day. Our new shop has allowed us to hire more employees under current social distancing rules that were holding us back in our old shop. Some supply chain issues still exist but getting better every week. Most stock items shipping within 20-25 days. Most custom orders are being shipped within 30-40 days. We hope to get back to normal lead times by the end of October.
August 5th, 2020
Delays in supply chains for certain colors and products continue to affect our lead times. We have also outgrown our current shop and began moving into a larger sharp which will allow us to hire more staff under current social distancing rules. We also have most stock items shipping within 20-25 days. Most custom orders are being shipped within 30-40 days.
Delays in supply chains for certain colors and products continue to affect our lead times. We have also outgrown our current shop and began moving into a larger sharp which will allow us to hire more staff under current social distancing rules. We also have most stock items shipping within 20-25 days. Most custom orders are being shipped within 30-40 days.
June 1st, 2020
We apologize for continued delays. Most stock items are shipping within 20-25 days. Most custom orders are being shipped within 30-40 days.
We apologize for continued delays. Most stock items are shipping within 20-25 days. Most custom orders are being shipped within 30-40 days.
May 25th, 2020 Update
This past week we were able to bring back some employees to start catching up on orders that feel behind because of the shutdown in Pennsylvania. Hoping to get back to normal shipping times on all products very soon.
This past week we were able to bring back some employees to start catching up on orders that feel behind because of the shutdown in Pennsylvania. Hoping to get back to normal shipping times on all products very soon.
March 31st, 2020 Update
We are still operational. We have also taken on a local project to help our local communities lack of face masks. This project at times reduces our gear production by 50-80% per day. However sales are down right now so we expect this to even out over the next few weeks with no major delay in gear production.
We are still operational. We have also taken on a local project to help our local communities lack of face masks. This project at times reduces our gear production by 50-80% per day. However sales are down right now so we expect this to even out over the next few weeks with no major delay in gear production.
March 19th, 2020 Operations Update
We have moved our entire operation into our family home to allow us to continue production as normal during this world wide pandemic. Up until now most of our day to day operations were already run in our home shop with a few exceptions so it was an easy transition for us. We do still have a few remote production seamstresses working from their own home shop as well and we will continue with those relationships as safely as we can.
We have moved our entire operation into our family home to allow us to continue production as normal during this world wide pandemic. Up until now most of our day to day operations were already run in our home shop with a few exceptions so it was an easy transition for us. We do still have a few remote production seamstresses working from their own home shop as well and we will continue with those relationships as safely as we can.
March 13th, 2020 Hilltop Packs Safety Statement
If anyone at Hilltop Packs or any of its sub-contractors becomes infected with or is believed to have been exposed to the Coronavirus we will take extreme measures to protect the remaining staff. This may include shutting down our shop for 14 days for cleaning and disinfecting or whatever the accepted protocol is at the time of infection. We will follow any guidelines the CDC has laid out should an incident occur. Your safety and the safety of our staff and family is our number one priority.
If anyone at Hilltop Packs or any of its sub-contractors becomes infected with or is believed to have been exposed to the Coronavirus we will take extreme measures to protect the remaining staff. This may include shutting down our shop for 14 days for cleaning and disinfecting or whatever the accepted protocol is at the time of infection. We will follow any guidelines the CDC has laid out should an incident occur. Your safety and the safety of our staff and family is our number one priority.