Coronavirus COVID-19
Hilltop Packs LLC Operations Updates
We will update this page as needed. If no new updates are listed you may assume the most recent update is still in effect. If you have any questions you may contact us at anytime.
June 1st, 2020
We apologize for continued delays. Most stock items are shipping within 20 days. Most custom orders are being shipped within 30-40 days. Training new team members this week to help us get back on track. We appreciate your continued support.
We apologize for continued delays. Most stock items are shipping within 20 days. Most custom orders are being shipped within 30-40 days. Training new team members this week to help us get back on track. We appreciate your continued support.
May 25th, 2020 Update
This past week we were able to bring back some employees to start catching up on orders that feel behind because of the shutdown in Pennsylvania. Hoping to get back to normal shipping times on all products very soon.
This past week we were able to bring back some employees to start catching up on orders that feel behind because of the shutdown in Pennsylvania. Hoping to get back to normal shipping times on all products very soon.
March 31st, 2020 Update
We are still operational. We have also taken on a local project to help our local communities lack of face masks. This project at times reduces our gear production by 50-80% per day. However sales are down right now so we expect this to even out over the next few weeks with no major delay in gear production.
We are still operational. We have also taken on a local project to help our local communities lack of face masks. This project at times reduces our gear production by 50-80% per day. However sales are down right now so we expect this to even out over the next few weeks with no major delay in gear production.
March 19th, 2020 Operations Update
We have moved our entire operation into our family home to allow us to continue production as normal during this world wide pandemic. Up until now most of our day to day operations were already run in our home shop with a few exceptions so it was an easy transition for us. We do still have a few remote production seamstresses working from their own home shop as well and we will continue with those relationships as safely as we can.
We have moved our entire operation into our family home to allow us to continue production as normal during this world wide pandemic. Up until now most of our day to day operations were already run in our home shop with a few exceptions so it was an easy transition for us. We do still have a few remote production seamstresses working from their own home shop as well and we will continue with those relationships as safely as we can.
March 13th, 2020 Hilltop Packs Safety Statement
If anyone at Hilltop Packs or any of its sub-contractors becomes infected with or is believed to have been exposed to the Coronavirus we will take extreme measures to protect the remaining staff. This may include shutting down our shop for 14 days for cleaning and disinfecting or whatever the accepted protocol is at the time of infection. We will follow any guidelines the CDC has laid out should an incident occur. Your safety and the safety of our staff and family is our number one priority.
If anyone at Hilltop Packs or any of its sub-contractors becomes infected with or is believed to have been exposed to the Coronavirus we will take extreme measures to protect the remaining staff. This may include shutting down our shop for 14 days for cleaning and disinfecting or whatever the accepted protocol is at the time of infection. We will follow any guidelines the CDC has laid out should an incident occur. Your safety and the safety of our staff and family is our number one priority.